The Cost of Bad Customer Service
Our REF CEO Groups in DFW read the Book Raving Fans and talked about how this can help us create a perfect […]
Is It Okay To Pray At Work?
The short answer is YES, it’s okay to pray at work. We’ve become so worried that everything will offend others, that too many […]
How A CEO Should Use LinkedIn
We recently had a discussion during our CEO Peer Group meeting in DFW, about how a CEO should use LinkedIn. We have […]
The Real Value of Performance Reviews
Our CEO Peer to Peer Advisory Group here in DFW had our monthly meeting today and our Educational Component was on Employee […]
Effective Delegation.
What is holding you back from delegating to your team? Most of the business owners and CEOs I meet here in DFW want […]
What Did You Learn During Our Meeting?
I was reading an article this week that presented a great reminder to ask leadership teams what they learned during your meeting. […]
Classic Delusions That Derail Behavior
[wpvideo cNxfD6DY autoplay=true] During our annual members retreat we focused on the book Triggers by Marshall Goldsmith. It focused on the stimulants […]
How to Build Trust with Your Team
Do your employees trust each other enough to get things done effectively? Do they trust you? I recently took a company through […]
How Much is Your Culture Worth?
Last year, REI decided to close its 143 stores on Black Friday and encourage their employees to live out their Culture and […]
How Do You Know What Is Right?
Most of us agree that people should be free to do what they want, unless of course it goes against what we […]
Holidays – Fun or Distraction?
We have a dozen holidays each year and these can seem like a distraction to a business owner or CEO is […]
Don’t panic, but your number one employee just quit!
These words can send even the most experienced CEO into a panic and often catches you totally unprepared. If this were to […]